Dr Andrew Jacono Reviews - Using Automation To Positive Effect

By Brady Jacobson


Yonkers (NYC) - Admission of documents for the multi-location multi specialty business of over 20 health practitioners, is a lot easier now since the inclusion of OmniMD EMR - Electronic Medical Records and Practice Management system. Changes in the work flow can now be seen for the clinic, now you will find general practitioners and nurses carrying Tablet PCs or some handheld devices in the hands, all the paper work and bundles of files have vanished from the clinic and they edit the records on notebooks. Lab tests done a week back have been combined with EMR and are available right there on patient chart.

Being a multi-location center with specialties like Cardiology, Family Practice, Pediatrics, Internal, Medicine, Gastroenterology, Orthopedics, Pain Management, Ophthalmology, General Surgery, Podiatry, Allergy and Immunology, Occupational Medicine and Endocrinology, it was essential for DOCS to choose an integrated EMR and Practice Management solution that was easy to use, robust, and accessible from multiple locations.

Dr. Rajeev Sindhwani Director Docs Medical Group says, "OmniMD EMR and Practice Management has contributed immensely on both the physician office and administrative features of the Practice. The small business case for EMR is based not only on its capability to lower costs, increases revenue and improves the productivity but also on its role as a tool to enhance the quality of solutions provided.".

The whole business is apparently on network, pulling up files from the one server and modifying them on their individual computers. The OmniMD EMR has been combined with the hospital information system and an interface has also been established with research laboratory center.

Commencement of OmniMD electronic documentation and practice management has drastically reduced the number of support staff whilst also significantly reducing errors. Doctor Jacono is now able to save his identified prescription and is not required to write the same information again for different patients; even more impressive is that, prescription can be sent directly to the local pharmacy automatically.

Soon after the partnering of OmniMD EMR, Docs Medical Group's patient also expressed their happiness, as now they don't have to hang around too long, and also not required to fill long paper form at the front desk.

The new system has allowed savings in many different areas of the business. From a reduction in the amount of patients not showing up, effective administration, quicker paper transition, and invoicing, as well as a significant decrease in the area required to store legislatively required paperwork. Prior to the implementation of the new system, invoicing for all conducted services was not occuring, this has now been changed, resulting in a far more efficient experience for the patient leading to an increase in positive reviews.

Record keeping is only one area that a hospital, or any business for that matter can find a way to increase the customer experience. What is known, is that the more positive the experience, the more likely a customer will take the time to leave a positive review. In todays age of social media and increased social connectivity, local New York Doctors as well as every day business owners are looking for any edge to keep their customers happy.




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